Expert Technical Support

Personalized metallographic solutions backed by decades of hands-on experience and dedicated customer care.

<24 Hours

Average Response Time

*We strive for same-day response but may take longer during high volume periods

Submit Support Request Call Now: (520) 882-6598

Submit a Support Request

KeepPACE Support Program

Personalized Service & Long-Term Support

Our KeepPACE program offers flexible service plans designed to meet the needs of any lab—from basic annual check-ins to comprehensive coverage with priority support and personalized service from our experienced team.

Annual Check-ins

Regular maintenance and system optimization

Emergency Support

24/7 assistance for critical issues

Dedicated Technicians

Personalized support from expert team members

Spare Parts Discounts

Exclusive savings on replacement components

Extended Warranties

Additional protection beyond standard coverage

To learn more or find the right plan for your lab, contact us at sales@metallographic.com.

PACE Technologies Training Session - Expert technicians providing hands-on equipment training

Expert Training & Support

Comprehensive training programs to maximize your equipment performance

Get in Touch

Email Support

For technical assistance and support requests - we'll get back to you promptly

pace@metallographic.com

Phone Support

Monday - Friday, 8:00 AM - 5:00 PM MST - speak directly with our team

+1 (520) 882-6598